The Pakistan Telecommunication Authority (PTA) has issued a warning urging citizens to exercise caution when submitting their fingerprints for new SIM cards or other telecom services. The authority emphasized that biometric data should only be provided at authorised customer service centres, franchises, or approved sales outlets of mobile network operators.
PTA advises on secure biometric data collection
In its public awareness message, the PTA encouraged consumers to verify the legitimacy of the outlet where their fingerprints are collected. It recommended keeping a record of the mobile network operator, as well as the name and address of the sales outlet visited. Consumers should also confirm the exact purpose for which their biometric information is being gathered.
The authority highlighted the importance of safeguarding personal biometric data and avoiding unnecessary disclosure to unauthorised individuals or locations. This advisory aims to increase public awareness and prevent misuse of sensitive biometric information.
Warning against OTP fraud via courier impersonation
Separately, the PTA cautioned citizens about a rising fraud involving criminals impersonating courier company representatives. According to the authority, these fraudsters may call individuals claiming to be delivering parcels and request one-time passwords (OTPs) or other sensitive information to complete the delivery.
The PTA urged the public to remain vigilant and never share OTPs with unknown callers, especially those claiming to represent courier firms or other organisations.
